Question 1

What services does Intergalactic Services 24/7 ® provide?

Accepted Answer

Intergalactic Services 24/7 ® provides white-glove moving, delivery, logistics, organization, inventory management, property security, courier, property maintenance, art installation, waste management, secure document destruction, cleaning, and custom job services.

Question 2

Do you offer local and long-distance moving?

Accepted Answer

Yes. Intergalactic Services 24/7 ® provides local and long-distance moving services based on job details, location, scheduling, and availability.

Question 3

Are your workers background checked?

Accepted Answer

Yes. Intergalactic Services 24/7 ® emphasizes client privacy and peace of mind. Workers are background checked.

Question 4

Do your workers sign NDAs?

Accepted Answer

Yes. Workers have signed NDAs so clients can feel more comfortable when hiring the team for private homes, sensitive environments, and high-end service requests.

Question 5

Do you work with high-end or private clients?

Accepted Answer

Yes. Intergalactic Services 24/7 ® specializes in serving clients who value discretion, privacy, careful handling, and professional service.

Question 6

Do you offer same-day or rush delivery?

Accepted Answer

Yes, same-day and rush delivery may be available depending on schedule, location, and job details.

Question 7

Can you help with furniture assembly?

Accepted Answer

Yes. The team can help assemble IKEA-style furniture and similar items such as beds, dressers, desks, office chairs, bookcases, cribs, trampolines, racks, and more.

Question 8

Can you help organize a home, garage, office, or storage unit?

Accepted Answer

Yes. Organization services are available for homes, garages, offices, storage spaces, and similar areas.

Question 9

What areas do you serve?

Accepted Answer

Primary service areas include Malibu, Bel Air, Beverly Hills, Cheviot Hills, Hollywood, Los Angeles, Pasadena, San Diego, Ventura, and select surrounding areas.

Question 10

How do I get an estimate?

Accepted Answer

Call 562-277-6117 or complete the Get An Estimate form with details about your move, delivery, or custom job.

Question 11

Can I request a custom job?

Accepted Answer

Yes. If the service is not listed, contact Intergalactic Services 24/7 ® and ask if the team can help.

Question 12

Do you provide moving supplies?

Accepted Answer

Moving supplies such as boxes, shrink wrap, bubble wrap, and other vendor-provided materials may be added to the invoice when needed.

Question 13

Can you coordinate a rental truck?

Accepted Answer

Yes. Through our White Glove Transportation Logistics service, we can rent a 15-foot, 20-foot, or 26-foot truck on your behalf. We handle vehicle pick-up, refueling, and return to ensure seamless project completion. The client is invoiced for the truck rental and gas, with a 20% surcharge added.

Question 14

Do you provide project documentation?

Accepted Answer

Yes. We document project progress with photos and provide regular client updates via text message to ensure you are informed every step of the way.

Question 15

How are vendor charges and rentals handled?

Accepted Answer

For your convenience, we can front the cost of truck rentals, gas, and supplies. These items are added to your final invoice with a 20% surcharge or money fronted fee. Moving supplies like boxes, blankets, and shrink wrap are billed at vendor rates.

Moving & Delivery FAQs

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